Refund and Returns Policy

Our Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your furniture, you may request a return within 7 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition
• The product must be in original packaging
• Proof of purchase is required

Non-Returnable Items

Some items are not eligible for return, including:

• Customized or made-to-order furniture
• Used or damaged items after delivery
• Clearance or sale items

Refund Policy

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed within 5–7 working days
• Amount will be returned via the original payment method

 Exchange Policy

If you receive a defective or damaged product, we offer a replacement.

Conditions:

• Report within 48 hours of delivery
• Provide images/videos as proof

We will arrange a replacement at no additional cost.

Return Process

To request a return:

1. Contact our support team
2. Share your order details
3. Provide reason for return
4. Wait for confirmation

Our team will guide you through the next steps.

Shipping Costs

• Return shipping costs may be the responsibility of the customer
• Shipping charges are non-refundable unless the item is defective

Damaged or Wrong Items

If you receive a damaged or incorrect item:

• Contact us within 48 hours
• Share clear photos of the product

We will resolve the issue quickly with a replacement or refund.

Contact Us

If you have any questions about our refund and return policy, feel free to contact us.

We are here to help you with a smooth and reliable experience.